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We'd love to hear from you

Whether you have a question about your account, a product, switching to Motor City, or anything else, our team is ready to answer all your questions


Lost or Stolen Card?


​Flex Card Debit Card

Business hours: Visit a branch or call 519-944-7333 

Outside of business hours: Call 1-888-277-1043

Mastercard or Business Visa

1-855-341-4643 (Canada and U.S.A.) 

1-647-252-9564 (International)