Manager, Financial Crimes and Security
Full Job Description
Under the leadership of the Chief Financial & Risk Officer, the Manager, Financial Crimes and Security is responsible for the development, oversight, and continuous improvement of programs, processes, and controls related to fraud prevention, anti–money laundering (AML), security operations, and financial crime risk management. The role ensures the credit union’s compliance with regulatory requirements, protects members and assets, and supports the safe and secure operation of all channels and systems.
Major Duties and Responsibilities:
- Operate as a liaison between business units, Information Technology, Compliance, and external partners to ensure effective financial crime prevention and security practices across the organization.
- Lead ongoing and upcoming initiatives related to fraud mitigation, AML compliance, physical and digital security, and incident response, including:
- Risk assessment, requirements gathering, and identification of control gaps
- Development of future‑state processes, controls, and security standards
- Drafting and delivering employee communication, training, and awareness programs related to fraud, AML, and security
- Creation of program documentation, including risk assessments, investigative procedures, incident reports, and compliance artifacts
- Ensuring that all program activities align with regulatory requirements, internal policies, and organizational priorities
- Monitoring and reporting on program performance, emerging risks, and incidents, escalating issues as required
- Oversee and support fraud and AML investigations, including transaction monitoring alerts, suspicious activity reviews, and coordination with law enforcement when appropriate.
- Provide subject matter expertise on fraud trends, AML regulations, cybersecurity risks, and physical security standards.
- Support front-line and back-office teams by:
- Troubleshooting fraud‑related or security‑related issues.
- Coordinating with third‑party vendors and system providers.
- Maintaining and developing training materials and guidance documents.
- Utilize data analytics, reporting tools, and intelligence sources to identify patterns, detect anomalies, and support decision‑making.
- Proactively identify new threats, vulnerabilities, and opportunities for program enhancement; provide recommendations to leadership.
- Compile, research, and analyze industry trends, regulatory changes, and emerging risks to support program development.
- Develop and maintain policies, procedures, and controls related to fraud, AML, and security operations.
- Build and maintain strong relationships across the organization to promote a culture of security, compliance, and risk awareness.
- Other duties as assigned.
Qualifications, Competencies and Skills
- University Degree or College Diploma in Business Administration, Criminology, Risk Management, or a related field, or an equivalent combination of training, education, and experience.
- Demonstrated ability to present findings, conclusions, and recommendations clearly and concisely.
- Strong written, oral, and interpersonal communication skills.
- An analytical, investigative mindset with strong problem‑solving abilities.
- Flexibility, self‑motivation, and the ability to give and receive feedback constructively.
- Ability to work collaboratively across departments to achieve common goals.
- Strong time management, task planning, and prioritization skills, with the ability to manage multiple investigations and projects simultaneously.
- Ability to embrace, lead, and manage change in a dynamic risk environment.
- Strong understanding of Microsoft Office Suite (Word, Excel, PowerPoint).
- Experience with AML systems, fraud monitoring tools, case management platforms, or security technologies considered an asset.
- Experience in a financial institution, credit union, law enforcement, or fraud/AML/security‑related role considered a strong asset.
- Professional certifications such as CAMS, CFE, or CPP are considered an asset.
- Must be bondable.
Pay: $75,000.00-$95,000.00 per year
Benefits:
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
Ability to commute/relocate to: Windsor, ON N8T 1E8 (reliably commute or plan to relocate before starting work required)
Application question(s):
How would you rate your knowledge level of anti-money laundering legislation?
Education:
Bachelor's Degree (preferred)
Experience:
financial, fraud or AML: 3 years (preferred)
Work Location: In person
